FAQ
Everything you need to know about our pool services.
How often should my pool be serviced?+
Weekly is ideal for most residential pools during swim season. Bi-weekly works for pools with automatic covers or low usage.
Do I need to be home for service?+
No! We'll access your backyard and leave a detailed service report. Just make sure the gate is unlocked.
What chemicals do you use?+
We use NSF-certified, commercial-grade chemicals. We also offer chlorine-alternative and eco-friendly options.
Are you licensed and insured?+
Yes. All technicians are certified pool operators (CPO) and we carry comprehensive liability insurance.
Do you work on saltwater pools?+
Absolutely. We service saltwater, chlorine, bromine, and mineral systems.
What if it rains on my service day?+
Light rain won't stop us. For heavy storms, we'll reschedule at no charge.
How long does an acid wash take?+
Typically 2-3 days: drain day 1, wash day 2, refill and balance day 3.
Can you repair equipment from any brand?+
Yes — Pentair, Hayward, Jandy, Sta-Rite, Raypak, and all major brands.
Do you offer commercial pool service?+
Yes! We service apartment complexes, HOAs, hotels, and gym pools.
Is there a contract?+
No long-term contracts. Weekly plans are month-to-month. Cancel anytime.